Privacy Policy

Publish date: Nov 3, 2026

This privacy notice for Drivers 1st, Inc. (“Drivers 1st,” “we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

Visit drivers1st.com or any website of ours that links to this notice
Use the Drivers 1st app, or the Road Recruiter app and portal at roadrecruiter.drivers1st.com
Apply for a driving job, or are referred to one
Sign up as a carrier in the Road Recruiter Network
Receive texts, emails, or calls from us
Engage with us in other ways, including sales, marketing, or events

Questions or concerns? Contact us at accounts@drivers1st.com.

Who we are

Drivers 1st provides recruiting services for Class A CDL drivers and operates the Road Recruiter referral platform, which connects drivers with motor carriers that are hiring. Drivers 1st is not a staffing agency, employment agency, or employer of the drivers we refer. Each carrier makes its own hiring decisions.

How this notice fits with our other terms

This notice is part of our Terms and Conditions (https://drivers1st.com/terms-and-conditions/). If you are a carrier, the Road Recruiter Network Carrier Terms (https://drivers1st.com/carrier-terms) also apply and control where they conflict with this notice. If you are a Road Recruiter, the Road Recruiter Contractor Agreement also applies.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Yes, in limited cases. Depending on how you use our Services, we may process precise location (only with your device permission). We use this information only for the purposes in this notice.

Do we collect any information from third parties? Yes. We receive information from job boards and lead forms you submit on other platforms (such as Facebook or Indeed), social media logins, Road Recruiters who refer you, carriers you apply to (such as your hiring status), and our marketing and analytics partners.

Do we share your information with third parties/affiliates for marketing/promotional purposes? We do not sell your personal information. We share it to deliver our Services, including sending your application to the carriers you apply to or are referred to. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? By emailing us at accounts@drivers1st.com. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
MOBILE TERMS OF SERVICE FOR SMS MESSAGES
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
APP TRACKING TRANSPARENCY (iOS)
ACCOUNT DELETION

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
mailing addresses
contact preferences
contact or authentication data
job titles
usernames
passwords
billing addresses
debit/credit card numbers
Driver and application information, such as CDL class, endorsements, driving experience, work history, and job preferences
Referral information, such as who referred you or whom you referred, referral status, and hire and retention status
Photos, video, and testimonials you submit
Carrier business information: company name, DOT/MC number, authorized signer name and title, billing contacts, payment method on file, and records of your acceptance of our terms (date, time, IP address, and terms version)

Sensitive Information. When necessary, with your consent or as permitted by law, we process precise geolocation data. We do not use sensitive information to infer characteristics about you.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our

Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources. We may receive information about you from job boards, lead forms you submit on social media platforms, social media logins, Road Recruiters who refer you, carriers you apply to (such as whether you were hired and your employment status for retention payouts), and marketing and analytics partners. If you are a Road Recruiter and submit another person’s information, you confirm that you have that person’s permission to share it with us and with the carrier for hiring purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We do not sell your personal information.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders and payments made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
To post testimonials. We post testimonials on our Services that may contain personal information.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
To send your application to carriers and support their hiring process.
To track referrals, credit Road Recruiters, and pay referral payouts.
To bill carriers, process payments, and resolve invoice disputes.
To confirm and verify hires and retention milestones, including through audits of carrier hiring records.
To share payout information with our payment processor, which collects tax information and issues Form 1099s.
To keep records of who accepted our terms and when.
To continue working your file if a carrier does not hire you, including matching you with other carriers.
To create aggregated, de-identified statistics that help us operate and improve our Services.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Motor carriers. When you apply for a job, or a Road Recruiter refers you, we share your application and contact information with that carrier so it can consider you for employment. If that carrier does not hire you, a Drivers 1st recruiter may share your file with other carriers that are hiring and fit your experience. Carriers agree to use candidate information only for hiring, to protect it, and not to sell it. Once a carrier receives your information, its own privacy practices also apply.

Road Recruiter referrals. When a Road Recruiter refers a candidate, the carrier sees the Road Recruiter’s name and whether they work for that carrier. Road Recruiters can see the status of the candidates they referred, such as applied, hired, or not hired.

Payments and taxes. We share payment and payout information with Stripe and our banking partners to pay Road Recruiters and bill carriers. Stripe collects Road Recruiters’ tax information and issues Form 1099s directly. We do not collect or store taxpayer identification numbers.

Legal compliance. We may disclose information if reasonably necessary to comply with law or legal process, enforce our Terms and Conditions, prevent fraud or security issues, or protect the rights, property, or safety of Drivers 1st, our users, or the public.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with are as follows:

Motor carriers and prospective employers
Sales & Marketing Tools
Retargeting Platforms
Data Storage Service Providers
Data Analytics Services
Communication & Collaboration Tools
Cloud Computing Services
Ad Networks
Payment Processors (including Stripe)
Performance Monitoring Tools
Product Engineering & Design Tools
Social Networks
Testing Tools
User Account Registration & Authentication Services

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking

technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?” Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We keep referral, hiring, billing, payout, and tax records for as long as needed to calculate and verify fees and payouts, resolve disputes, complete audits, and meet tax and legal requirements. This may be longer than the life of your account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at accounts@drivers1st.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you-for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at accounts@drivers1st.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or

honoring DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
Personal information as defined in the California Customer Records statute: name, contact information, employment, employment history, and financial information
Protected classification characteristics under state or federal law: age and date of birth
Commercial information, such as subscription, payment, and referral payout records
Internet or other similar network activity: browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
Geolocation data: device location
Audio, electronic, sensory, or similar information: images and audio, video, or call recordings created in connection with our business activities
Professional or employment-related information: CDL class, endorsements, driving experience, work history, and job preferences when you apply for driving jobs through our Services, and business contact details if you are a carrier
Sensitive personal information: precise geolocation

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?” and “Information collected from other sources.”

How We Use and Share Personal Information

Learn about how we use your personal information in the section “HOW DO WE PROCESS YOUR INFORMATION?” and about who receives it in “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

We collect and share your personal information through:

Targeting cookies/Marketing cookies
Social media cookies
Beacons/Pixels/Tags

Will your information be shared with anyone else?

We may disclose your personal information to motor carriers, service providers, and other parties as described in “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” We may also use your personal information for our own business purposes, such as internal research for technological development and demonstration. This is not considered “selling” your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Depending upon the state where you live, you may also have the following rights:

Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)

How to Exercise Your Rights

To exercise these rights, email us at accounts@drivers1st.com.

You can opt out of targeted advertising or profiling by using the Consent Preferences link at the bottom of our website.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Financial Incentives

“Financial incentive” means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, sale, or sharing of personal information. The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer’s data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer’s data. The explanation must include: a good-faith estimate of the value of the consumer’s data that forms the basis for offering the financial incentive or price or service difference; and a description of the method the business used to calculate the value of the consumer’s data. We may decide to offer a “financial incentive” under California law (e.g., price or service difference) in exchange for the retention, sale, or sharing of a consumer’s personal information.

If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of personal information that are implicated by the financial incentive or price or service difference.

Under California law, the value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable program, less the expense related to offering those products, services, and benefits to program participants.

If you choose to participate in the financial incentive you can withdraw from the financial incentive at any time by emailing us at accounts@drivers1st.com, or by referring to the contact details at the bottom of this document.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

13. MOBILE TERMS OF SERVICE FOR SMS MESSAGES

By opting in to text messages from Drivers 1st, you agree to receive recurring messages about job openings, your applications, referrals, and account updates. Message frequency varies, up to 10 messages per month. Message and data rates may apply. Reply STOP to cancel at any time; we will send one message confirming you are unsubscribed. If you want to join again, sign up as you did the first time. Reply HELP for help, or email accounts@drivers1st.com. Consent to receive texts is not a condition of any purchase or of being considered for a job. Wireless carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. If you have questions about your text or data plan, contact your wireless provider.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at accounts@drivers1st.com or contact us by post at:

Drivers 1st, Inc.
7825 Wayzata Blvd
Saint Louis Park, MN 55426
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, email us at accounts@drivers1st.com.

16. APP TRACKING TRANSPARENCY (iOS)

In Short: When you use the Drivers 1st app on an Apple iOS device, we are required to request your permission before collecting data used to track your activity across other companies’ apps or websites.

When you first launch the Drivers 1st app on an iOS device, you will receive a prompt through Apple’s AppTrackingTransparency (ATT) framework asking whether you allow us to track your activity. Your response controls how we handle the data types listed below.

Data we collect that triggers this requirement:

Coarse Location
Precise Location
User ID
Device ID
Physical Address

How this data is used:

We use this data to match drivers with relevant job opportunities, improve app performance, and support advertising campaigns that connect drivers with carriers. Some of this data may be shared with third-party advertising platforms, including Meta (Facebook) and Google, for the purposes of delivering relevant ads and measuring advertising performance.

Your choices:

If you allow tracking, we may use the data listed above across platforms and share it with third-party advertising partners as described in this notice.
If you ask the app not to track, we will not use your data for cross-app tracking or share it with third-party ad platforms for advertising purposes.

You may change your tracking preference at any time by going to Settings > Privacy & Security > Tracking on your iOS device.

We do not sell your personal data. Any tracking described here is used solely for advertising and app improvement purposes, in accordance with our broader data practices described in this notice.

If you have questions or concerns about tracking, contact us at accounts@drivers1st.com.

17. ACCOUNT DELETION

In Short: You may permanently delete your Drivers 1st account at any time, directly within the app. Deletion is irreversible.

You have the right to permanently delete your Drivers 1st account. Account deletion is available directly within the app. No phone call, email, or customer service interaction is required.

How to delete your account:

Navigate to your profile settings within the app and select “Delete Account.” You will be asked to confirm your decision. Once confirmed, deletion is processed immediately and cannot be undone.

Temporarily deactivating or disabling your account is not the same as deletion. If you want your account and associated personal data removed permanently, you must use the account deletion option.

What happens to your data upon deletion:

Upon confirmed deletion, we will permanently remove your personal profile, including your name, contact details, login credentials, and job application history.

However, certain records may be retained for a limited period where required by law or legitimate business necessity, including:

Transaction or payment records required for tax or accounting compliance
Records of communications where retention is required under applicable employment or data law
Referral, hire, and payout records needed to verify fees, pay Road Recruiters, and resolve disputes or audits
Records of your acceptance of our terms
Aggregated or de-identified data that cannot reasonably be linked back to you

Retained data is not used for advertising, marketing, or any active processing after your account is deleted. It is isolated and held only as long as legally required.

Applications already sent to a carrier are held by that carrier under its own privacy practices. Contact the carrier directly to request deletion of those records.

If you have questions about what data is retained following account deletion and why, contact us at accounts@drivers1st.com.